Manpower Training and Development as Policy Tools for Organisational Effectiveness

Manpower Training and Development as Policy Tools for Organisational Effectiveness

Abstract of Manpower Training and Development as Policy Tools for Organisational Effectiveness

Staffs training development are indispensable features if an establishment is achieving its aims in an environment that is ever dynamic and volatile.  In the same vein, establishments operate policies the making of which employees may have input.  In line with the above, this study is an investigation into the impact of training and development on organizational effectiveness within the financial service sector.

With reference to Union Bank of Nigeria Plc, Lagos, the researcher relied on  primary data obtained from the staff of the organization by means of questionnaire administration.  The sample size of the research was determined from the staff strength using the random sampling method.  The results of tested hypotheses revealed that training and development of employees increase efficiency in policy making.

Similarly, the non-challant attitudes of management toward training could hinder employees’ participation in policy making. In conclusion, priority given to staff training and development is reflected in the quality of policy and the sophistication of the policy making process.  As part of its recommendations, the study highlighted, among others, the need to extend training to all levels of staff and ensure that the issue is not unduly politicized.

Chapter One of Manpower Training and Development as Policy Tools for Organisational Effectiveness

INTRODUCTION

BACKGROUND TO THE STUDY

Organizations are agents or organs of policy implementation, and within the context of their delivery of service or production, they are also empowered to make certain policies.  Policy making is an integral feature of every establishment which has been designed for specific goals.

However, policy making is not considered as the common prerogative of all staff members.  Effective policy making is thus a function of experience, competence and functional training.

While the government defines its policy objectives and fashions out policy statements in practically all spheres of national life, establishmentsare expected to operate within the confines of laid down policies.

Training and development are means by which employees’ productivity is enhanced (Collins, 2001 164).  At the same time, top officials’ sensitivity and ability to formulate and respond to policies may receive impetus from training and development as Balogun (1997:74) rightly points out

The irony of how training and development are handled in the public sector lies in the poor commitment to such programmes.  In an age when corruption appears to have occupied a large proportion of government business, money allocated for training and development is either diverted or those who in fact should have been given the opportunity for training are never considered.  The fact that policies are prone to public criticism suggests that those who formulate policies and those who implement them should be expose to regular training and development programmes as Daily’s work (2004:35) concludes.

Because of the whims and caprices exhibited by human beings, and in an Attempt to avoid domination by the mighty, policy making is inevitable as this ensures that people conduct themselves within a civilized frame of behavior.  On the other hand, the process of training is ultimately aimed at coursing a significant increase and change in the ability of employees to contribute to the effectiveness of an establishment and laid down policies.

(Makinde,2005:17)  Training is considered as pervasive management activity occurring within an organizational context.

It is generally believed that the government ought to promote public Interest and justify its actions as being in the public interest.  In most cases, people’s appreciation of government is restricted to making and enforcement of laws.  They simply have not given any prominent weight to government’s role in formulating and implementing public policies (Jeffery, 2002:19). Perhaps only the enlightened and concerned members of the academic and social critics have done this, and will continue to do so.

In many cases, however, every training activity is aimed at accomplishing the dual function of utilizing and improving existing skills and techniques of operating.  However, to achieve success, training activities or practices must fulfill certain important conditions.

Employees must also fully understand and appreciate the reason for Undergoing a certain training activity.

STATEMENT OF THE PROBLEM

Organizations are supposed to be the vehicles for bearing and implementing policies in order to realize latent objectives.  In the same process, they have the prerogative to make certain policies within their areas of operational jurisdiction.  Apart from the fact that most public establishments pay lip service to training, others invest in training and development but hardly obtain value-returns in terms of relevant expectations.  Some factors may be responsible.

Perhaps the attitude of employees to training and development is not tuned right.  It may also be possible that employees fail to see any personal benefits from such training and development programmes.  Many establishments approach and meet training needs in an adhoc or  haphazard way without a systematic objective expected in behavioural terms from employees at the end of such training and development terms from employees at the end of such training and development programmes.  This is where the need for evaluation arises.

To achieve the objectives of effective training and development, there has to be a proper articulation of staff development scheme for all levels of staff and a well-designed plan of deploying staff appropriately.  But such features appear lacking a Union Bank of Nigeria Plc.  Again, Inadequate funding is another constraint to the successful implementation of training and development plans.  Employees may attend a training programme

That has no direct bearing on the tasks they perform daily.  This cannot in any way sharpen their ability to contribute to the process of policy making nor implementation.  Where staff training and development are not carried out or they lack the quality that can improve the skills of employees, employees’ ability to improve the policy making process will be negatively affected.  Quality policy making is the product of sound training and development of staff, but much inadequacy is apparent in service establishments including Union Bank of Nigeria Plc.

PURPOSE OF STUDY

In order to arrive at a logical conclusion and ensure that a research is not conducted in a disorderly manner, the purpose of study is imperative.

The study has been designed:

I.     To examine the relationship between staff training and policy making:

II.    To examine the relationship between staff development and policy making;

III.   To ascertain the extent to which staff development has any impact on policy making;

IV.  To ascertain the extent to which staff development has any impact in policy making;

V.   To find out ways and means of instituting standard staff training and development schemes that would make for improved performance in terms of policy making in a service establishment; and

VI.  To make recommendations, where necessary, based on the findings from the study.

SIGNIFICANCE OF THE STUDY

This study is considered significant and a valuable addition to the store of existing knowledge in the area of training, development and policy making.  A considerable difference exists between the principles and practice of training.  However, only very few materials, if any, provide empirical evidence to back this assertion.  Again, materials that provide a detailed description of training and development in view of policy making in service establishments are scarce.  This gap is being therefore filled with this study.

If  training activities do not achieve their objectives, a good starting point would be to discover if such activities conform to the principles under which they are practiced.  Therefore, this study would provide valuable insight as to reasons why training and development should sharpen officers’ ability to make and implement good policies.  The results of this study, it is expected, would have strong implication on organizational policies as regards training, development and policy making.

As such, administrators, policy analysts, critics, managers and top government functionaries among others are bound to benefit immensely from this study.  It s recommendations would also help in making effective policies at the establishment level.  Students within the fields of public administration, political science, human resources management and interested members of the public would serve as a detailed and systematic presentation of findings with supportive data.