The Impact of Performance Appraisal on Staff Productivity

The Impact of Performance Appraisal on Staff Productivity   Chapter One of The Impact of Performance Appraisal on Staff Productivity OVERVIEW OF THE STUDY For growth and survival of any organization the role of performance appraisal is a strategic factor that cannot be over emphasized. It is believed that both the individual and the organization…

The Effect of Motivational Tools on Employees Morale in an Organization

The Effect of Motivational Tools on Employees Morale in an Organization   Chapter Two of The Effect of Motivational Tools on Employees Morale in an Organization LITERATURE REVIEW  MOTIVATION DEFINED  According to Mathis, R.L and Jackson, J. H. (2006) Motivation is the desire within a person causing that person to act according to them, people…

The Impact of Performance Evaluation on Workers Productivity in Nigeria

The Impact of Performance Evaluation on Workers Productivity in Nigeria   Chapter Two of The Impact of Performance Evaluation on Workers Productivity in Nigeria LITERATURE REVIEW PERFORMANCE EVALUATION Performance evolution has been describe as an act of determining the performance ability and subsequently rating of the employee to a particular standard. Performance evaluation has been…

The Role of Human Resource Management in Hospitality Industry Performance in Nigeria

The Role of Human Resource Management in Hospitality Industry Performance in Nigeria   Abstract of The Role of Human Resource Management in Hospitality Industry Performance in Nigeria This research is based on the role of human resource management in the hospitality industry with focus on its performance in south eastern Nigeria. The major problem that…

The Role of Modern Technology in the Management of Hospitality Outfit

The Role of Modern Technology in the Management of Hospitality Outfit   Abstract of The Role of Modern Technology in the Management of Hospitality Outfit Modern technology (it) come to spread everywhere it can be likened to a huge web, connecting all area by change. We may make significant changes in our process of doing…

The Role of Media and Communication in Tourism Development

The Role of Media and Communication in Tourism Development   Chapter One of The Role of Media and Communication in Tourism Development INTRODUCTION BACKGROUND OF THE STUDY The role that the media is playing in the various aspects of life is becoming increasingly greater each day, especially in spheres like social interaction, and cultural and…

Linkage Between Employee Satisfaction and Loyalty to the Hotel Industry

Linkage Between Employee Satisfaction and Loyalty to the Hotel Industry   Abstract of Linkage Between Employee Satisfaction and Loyalty to the Hotel Industry This project is on the linkage between employee satisfaction and loyalty to the hotel industry. Most of the hotel industries now a day face many difficulties in making their employees satisfied. So they…

Impact of Online Fraud Committed in the Cause of Reservation in the Hospitality Industry

Impact of Online Fraud Committed in the Cause of Reservation in the Hospitality Industry   Chapter One of Impact of Online Fraud Committed in the Cause of Reservation in the Hospitality Industry INTRODUCTION BACKGROUND OF THE STUDY The use of online services or software with Internet access to defraud victims or to otherwise take advantage…

The Effect of Strategic Communication and Public Relations in Management of Hotels

The Effect of Strategic Communication and Public Relations in Management of Hotels   Chapter One of The Effect of Strategic Communication and Public Relations in Management of Hotels INRODUCTION BACKGROUND OF THE STUDY Communication may be defined as the activity aiming to constitute an arrangement to convey information as one of the fundamental pillars of…

Promotional Problems in the Hospitality Industry

Promotional Problems in the Hospitality Industry   Chapter One of Promotional Problems in the Hospitality Industry INTRODUCTION In hospitality industries promotion is a key ingredients in marketing campaign. Promotion has contributed a lot to boost a better image of both major and minor hotels in every part of the world. It does communicate to its…

Problems Encountered by Managers in Setting Up a Small Scale Hospitality Business

Problems Encountered by Managers in Setting Up a Small Scale Hospitality Business   Abstract of Problems Encountered by Managers in Setting Up a Small Scale Hospitality Business Small scale business is the hub and foundation of industrialization and development. this research is centered on the problems encountered by managers in setting up small scale hospitality…

Identification of Problems Hindering Hospitality Development

Identification of Problems Hindering Hospitality Development   Chapter One of Identification of Problems Hindering Hospitality Development INTRODUCTION BACKGROUND OF THE STUDY Roundel et la (2007) define Hospitality as friendly and generous behaviour towards visitors and guests, intended to make them feel welcome: food, drink, room and entertainment given to customers by a company or organization….

Evaluation of the Impact of Deforestation on the Environment

Evaluation of the Impact of Deforestation on the Environment   Chapter One of Evaluation of the Impact of Deforestation on the Environment INTRODUCTION BACKGROUND OF THE STUDY Forests cover almost a third of the earth’s land surface providing many environmental benefits including a major role in the hydrologic cycle, soil conservation, prevention of climate change…

Evaluation of Constraints of Co-operative Development in the Rural Areas

Evaluation of Constraints of Co-operative Development in the Rural Areas   Abstract of Evaluation of Constraints of Co-operative Development in the Rural Areas This research work evaluate the element that hinder co-operative development in the rural areas of Enugu State, with special reference to Udi Local Government Area. The main objectives of the study were:…

An Assessment of the Impact of Motivation on Employees Productivity in Hospitality Industry

An Assessment of the Impact of Motivation on Employees Productivity in Hospitality Industry   Abstract of An Assessment of the Impact of Motivation on Employees Productivity in Hospitality Industry The ultimate quality of service provided will depend on the collective ability of staff, training and individual motivation to produce the services demanded by the guest. Hotels…

An Assessment of Guests Satisfaction of Service Quality in the Hotel Industry

An Assessment of Guests Satisfaction of Service Quality in the Hotel Industry   Chapter One of An Assessment of Guests Satisfaction of Service Quality in the Hotel Industry INTRODUCTION BACKGROUND OF THE STUDY Quality customer service means different things to different people. We can not assume everyone of employee understands how to provide “quality” customer…

Impact of Advertising on the Services of Fast Food Industry

Impact of Advertising on the Services of Fast Food Industry   Abstract of Impact of Advertising on the Services of Fast Food Industry This work is on the impact of advertising on the services of fast food industry using Mr. Biggs as a point of reference. Service quality and customer loyalty in business to business…

A Study on the Role of Front Office in the Management of Customer Expectation

A Study on the Role of Front Office in the Management of Customer Expectation   Abstract of A Study on the Role of Front Office in the Management of Customer Expectation The hotels have become second home for leisure travelers and second office for business travelers. With rising acts of terrorism on board, the tourists…

A Study on the Problems Facing the Tourism Sector in Expanding Economic Opportunities in Nigeria

A Study on the Problems Facing the Tourism Sector in Expanding Economic Opportunities in Nigeria   Abstract of A Study on the Problems Facing the Tourism Sector in Expanding Economic Opportunities in Nigeria Tourism has become a major source of economic diversification for many countries, underpinning the service sector and forging effective backward and forward…

A Study of the Challenges Faced by Managers in Providing Efficient Catering Service in the Old Peoples Home

A Study of the Challenges Faced by Managers in Providing Efficient Catering Service in the Old Peoples Home   Chapter One of A Study of the Challenges Faced by Managers in Providing Efficient Catering Service in the Old Peoples Home INTRODUCTION BACKGROUND OF THE STUDY Managers are the community that visibly stands apart in present-day…

A Critical Examination of Safety and Security Concerns in Hospitality Industry

A Critical Examination of Safety and Security Concerns in Hospitality Industry   Abstract of A Critical Examination of Safety and Security Concerns in Hospitality Industry The hotels have become second home for leisure travelers and second office for business travelers. With rising acts of terrorism on board, the tourists and travelers have become skeptical about…

An Evaluation of Group Behaviour for Organisational Effectiveness and Efficiency

An Evaluation of Group Behaviour for Organisational Effectiveness and Efficiency   Chapter One of An Evaluation of Group Behaviour for Organisational Effectiveness and Efficiency BACKGROUND OF THE STUDY CONSUMER S   conformity can be shaped by three different types of reference group influences ;informational, normative and indentification. It is important   to distinguish among these types, since…

An Evaluation of Human Relation on Worker Productivity

An Evaluation of Human Relation on Worker Productivity   Chapter One of An Evaluation of Human Relation on Worker Productivity BACKGROUND OF THE STUDY Relationships between employees and management are of substantial value in any workplace. Human relations is the process of training employees, addressing their needs, fostering a workplace culture and resolving conflicts between…

An Evaluation of Job Enrichment Implication and Application

An Evaluation of Job Enrichment Implication and Application   Chapter One of An Evaluation of Job Enrichment Implication and Application  BACKGROUND OF THE STUDY To enrich a position, first brainstorm a list of potential changes to the position. Once you have a list of options, Herzberg recommends using the following seven principles to review the…

The Effect of Safety Management on Job Performance Among Employees in Hospitality Industry

The Effect of Safety Management on Job Performance Among Employees in Hospitality Industry   Chapter One of The Effect of Safety Management on Job Performance Among Employees in Hospitality Industry  Background to the study Safety naturally has to do with the provision of safe and accident free working environment for employees. A suitable work environment…

Critical Success Factors in Implementing E-hrm Practices

Critical Success Factors in Implementing E-hrm Practices   Chapter One of Critical Success Factors in Implementing E-hrm Practices INTRODUCTION BACKGROUND OF THE STUDY In a sprouting Nigerian banking industry, strategies are being adopted by the major players so as to accomplish their long haul hierarchical objectives productivity and survival. Since the early 1980s there has…

An Evaluation of Attitude Formation and Change

An Evaluation of Attitude Formation and Change   Chapter One of An Evaluation of Attitude Formation and Change INTRODUCTION Attitude is an enduring organization of motivational, emotional, perceptual and cognitive process with respect to some aspect of our environment. It is a learned predisposition to respond in a consistently favorable or unfavorable manner with respect…

An Evaluation of Personnel Recruitment Policy in the Public Service

An Evaluation of Personnel Recruitment Policy in the Public Service   Chapter One of An Evaluation of Personnel Recruitment Policy in the Public Service BACKGROUND OF THE STUDY The term recruitment simply means, “Securing the right people for particular jobs, and it maytake the form of advertising for large groups of employees or tracking out…

An Assessment of Mis in Human Resources Management

An Assessment of Mis in Human Resources Management   Chapter One of An Assessment of Mis in Human Resources Management INTRODUCTION A management information system (MIS) is generally computer based. It is a combination of hardware, software, people procedures and data. The system provides managers with on-demand reports and inquiry capability as well as routine…