Author: Zack

The Efffct of Customer and Employee Relationship on the Management of Hospitality Industry Both Publicly Owned and Privately Owned Establishment   Abstract of The Efffct of Customer and Employee Relationship on the Management of Hospitality Industry Both Publicly Owned and Privately Owned Establishment The researcher examined the of customer and employee relationship on the management…

Impact of Industrial Conflict Management on Employees Performance   Abstract of Impact of Industrial Conflict Management on Employees Performance This study was conducted to determine the impact of industrial conflict management on employees’ performance amongst civil servants at the Ministry of Economic Planning in Asaba, Delta State. The sources of data that constituted this research…

Organizational Activities of the Civil Service and Its Effective Utilization of Human Resources Material   Chapter One of Organizational Activities of the Civil Service and Its Effective Utilization of Human Resources Material BACKGROUND OF THE STUDY Management of Human Resources is that function of all enterprises which provides for effective utilization of people to achieve…

The Role of Personnel Department in Manpower Training and Development   Chapter Two of The Role of Personnel Department in Manpower Training and Development REVIEW OF RELATED LITERATURE Some of the early pioneers on personnel management are: “FREDERICK W. TAYLOT (1968:72), he was the real father and driving force behind scientific management movement. He created…

Human Resource Management in Nigeria   Abstract of Human Resource Management in Nigeria This research work was carried out to investigate the human resource management in Nigeria. A survey method was used for this study. Questionnaires method was also used to collect data from the respondents for this study, in carrying out this study, the…

The Effect of Inadequate Human Resource on the Performance of Government Establishments   Chapter One of The Effect of Inadequate Human Resource on the Performance of Government Establishments INTRODUCTION Majority of people with particular reference to the elite will be wondering why the inadequate human resources on the performance of government establishments. A research supply…

Recruitment Process and Organizational Efficiency   Chapter One of Recruitment Process and Organizational Efficiency INTRODUCTION BACKGROUND OF THE STUDY The most significant developments in the area of organizations in recently is the increasing attention given to human resource. People are very important to organizational efficiency as they offer services, values and also contribute to progress…

Investigation Into the Factors Influencing Professional Working Association in a Built Environment   Chapter Two of Investigation Into the Factors Influencing Professional Working Association in a Built Environment INTRODUCTION Professional work Associations has developed Best Practice Standards in Social Work Supervision (hereafter “Supervision Standards”) to support and strengthen supervision for professional social workers. The standards…

An Assessment of Conflict Management in an Organization   Abstract of An Assessment of Conflict Management in an Organization This research work aimed at investigating the assessment of managing conflict in organization especially that of non-profit making organization. The objective of the study is to provide necessary strategies to manage conflict and to make appropriate…

Assessment of Earnings Management and Corporate Governance Practices in Nigeria   Abstract of Assessment of Earnings Management and Corporate Governance Practices in Nigeria Earnings management has received considerable attention in recent times. This is due to its linkage with the reliability of published accounting reports. Indication from the academic literature has shown that the practice…

Causes of Workers Resistance to Change in an Organization   Abstract of Causes of Workers Resistance to Change in an Organization This study examines the causes of workers resistance to change in an organization it is the contention of this study that one of the ways people react to change is resistance to change in…

Leadership Style and It’s Impact on Organizational Performance   Abstract of Leadership Style and It’s Impact on Organizational Performance This project is designed to investigate leadership styles and its impact on organizational performance. The objective of this study is to determine whether workers are satisfied with his/her boss leadership style and if it leads to…

Personnel Appraisal in a Routinized Management System in a University   Chapter One of Personnel Appraisal in a Routinized Management System in a University BACKGROUND OF THE STUDY A natural consequence of the systematic view of organization is that it is made up of subsystems or components which are interdependent and interrelated. Any of these…

The Impact of Recruitment Method on Nigeria Civil Service   Chapter One of The Impact of Recruitment Method on Nigeria Civil Service INTRODUCTION BACKGROUND OF THE STUDY The concept of personnel management is a common term to mean management of staff in an organisation.   The conceptual approach refers to the administration of staff matters in…

The Impact of Production Planning and Control on Operational Cost of the Manufacturing Industry   Abstract of The Impact of Production Planning and Control on Operational Cost of the Manufacturing Industry This research work was designed to examine at the impact of production planning and control in manufacturing company as a primary function of production…

Employee Relationship & Its Effect on Organisational Performance   Abstract of Employee Relationship & Its Effect on Organisational Performance One of the most pressing issues facing most organizations today is the need to raise employee productivity. There is a widespread belief that productivity improvements can only be achieved through a fundamental reform in the area…

Employee Benefits and It’s Effect on Employee Productivity   Chapter One of Employee Benefits and It’s Effect on Employee Productivity INTRODUCTION Maintaining healthy employee relations in an organization is a pre-requisite for organizational success. One way of maintaining good and healthy employee relations in an organization is by attaching lucrative benefits to every job and…

An Evaluation of the Role of Industrial Union in Managing Employee Grievances in the Organisation   Abstract of An Evaluation of the Role of Industrial Union in Managing Employee Grievances in the Organisation The research profers an evaluation of the role of industrial union in managing Employee grievances in the organization.It elucidates on the nature…

An Appraisal of Performance Appraisal Techniques on Employee Motivation   Chapter One of An Appraisal of Performance Appraisal Techniques on Employee Motivation  BACKGROUND OF THE STUDY PA can improve motivation and performance, but if used inappropriately, it can have disastrous effects (Fisher et al, 2003). For PA to be effective, it must of necessity be anchored…

An Appraisal of the Nature and Frame Work for Management of Organisational Conflict   Abstract of An Appraisal of the Nature and Frame Work for Management of Organisational Conflict The study provides an appraisal of    the nature and framework for the management of organizational conflict. It proffers a structural study of the nature of organizational…

Organizational Ethics and Corporate Social Responsibility   Chapter One of Organizational Ethics and Corporate Social Responsibility INTRODUCTION Background to the Study The role of organizational ethics in the performance of corporate social responsibility in our nation can never be under-estimated. This is simply because corporate social responsibilityispracticedbecausecustomersaswell as governmentstodayaredemandingmoreethical behaviorsfrom organizations.However, understanding the landscape of…

Effectiveness of Innovation Customer Service as an Aid to Increasing Customer Satisfaction in Telecommunication Industry   Chapter Two of Effectiveness of Innovation Customer Service as an Aid to Increasing Customer Satisfaction in Telecommunication Industry REVIEW OF RELATED LITERATURE COCEPTUAL FRAMEWORK CONCEPT OF SERVICE AND SERVICE INNOVATION Traditionally services are described as elements which cannot be…

The Impact of Organizational Culture on Effective Employees’ Performance Towards the Attainment of the Organization Goals   Chapter One of The Impact of Organizational Culture on Effective Employees’ Performance Towards the Attainment of the Organization Goals INTRODUCTION BACKGROUND TO THE STUDY Organizational culture refers to a system of shared assumptions, values, and beliefs that show…

The Effect of Dispute Management and Cultural Diversity on Employee Performance   Chapter One of The Effect of Dispute Management and Cultural Diversity on Employee Performance INTRODUCTION BACKGROUND TO THE STUDY Fadipe (2000) sees dispute as a form of disagreement in an establishment between two individuals or groups who have cause to interact formally or…

Examining the Capacity of Human Resources Department to Drive Organizational Change   Chapter One of Examining the Capacity of Human Resources Department to Drive Organizational Change INTRODUCTION BACKGROUND TO THE STUDY All over the world, every organizationusually have resources at their disposal which they deploy to realizing their goals andobjectives. These resources are: Capital, Land,…

An Evaluation of Motivational Policies in Enhancing Employee Performance in the Public Service   Chapter One of An Evaluation of Motivational Policies in Enhancing Employee Performance in the Public Service BACKGROUND OF THE STUDY Hornby (2010) defined an employee as “a person who is paid to work for somebody” (p.480). The International Labour Organization elaborate…

A Comparative Study of Non Financial Incentive and Employee Job Satisfaction   Chapter One of A Comparative Study of Non Financial Incentive and Employee Job Satisfaction INTRODUCTION BACKGROUND Adequate worker remuneration has been found over the years to be one of the ways by which an organization can increase employee job satisfaction and invariably increase…

Impact of Strategic Planning and Management on Corporate Performance   Chapter One of Impact of Strategic Planning and Management on Corporate Performance INTRODUCTION Background of the Study Armmd 1999, empirical researchers began to examine the performance and consequences of formal strategic planning (Thune and House, 1999; Ansoff et al., 2000; Herold, 2001) and over 40…

Investigating Leadership Style Behavioural and Managerial Competency of Successful Hr Manager   Chapter One of Investigating Leadership Style Behavioural and Managerial Competency of Successful Hr Manager INTRODUCTION Background of the study No organization has ever existed without leadership. An individual need not be the senior officer or commander to be a leader. For any organization…

The Impact of Digital Devices on Work-life Balance, Job Stress and Job Satisfaction   Chapter One of The Impact of Digital Devices on Work-life Balance, Job Stress and Job Satisfaction INTRODUCTION Background of the Research In recent times, various reforms in the banking sector of Nigeria, has made the banking occupation to be more demanding…