Analysis and Customer Service Quality Plan, Marketing Plan, Strategic Plan, Technology Plan) for an Academic Library
Analysis and Customer Service Quality Plan, Marketing Plan, Strategic Plan, Technology Plan) for an Academic Library
Table of Content on Analysis and Customer Service Quality Plan, Marketing Plan, Strategic Plan, Technology Plan) for an Academic Library
Title page
Certification
Dedication
Acknowledgement
Abstract
Chapter One:
Introduction
Background Information
Problem Statement
Research Objectives
Hypothesis
Significance of the Study
Scope of the Study
Chapter Two:
Literature Review
Chapter Three:
Research Methodology
Description of the Study Area
Research Design
Method of Data Collection
Data Limitation
Method of Data Analysis
Summative Approaches
Simple Percentage
Incremental Averages
Test of Hypothesis
Chapter Four
Presentation of Data, Analysis of Data and Discussion of Findings
Data Presentation
Data Analysis
Discussion of Findings
Test of Hypothesis
Chapter Five:
Summary of Findings Conclusion and
Recommendation
Summary of Findings
Conclusion
Recommendation
References